No returns are allowed. However, in case if a wrong or a defective product has been sent, do get in touch with us at the earliest. You can write to us at admin@playingflames.com or call us at 7715015209 (10:00 AM – 6:30 PM, Monday-Saturday).
Playingflames is not responsible and does not guarantee refund for cases where:
- All the gift products listed in our shopping site hampers and preserved items are delivered to an incorrect address provided by the sender.
- Unsuccessful deliveries arising from the recipient not being present during the time of delivery at the address provided by the sender or the recipient refusing to accept the delivery.
- Product quality issues caused by improper handling of the product.
A full refund for cancellations is allowed if made 24 hours or more prior to the scheduled delivery date. In case, that we are unable to supply all or part of your order (the product or any substitute product to you at all), we shall notify you as soon as possible and refund your payment.
Online refund is credited directly through the mode from which the customer has paid the money within 24 working hours. Once processed by playingflames, refund takes 7 to 10 business days to reflect in your account.
Offline refund is credited once the customer shares the bank details post which it takes 7 to 10 working days.
Terms And Condition
For the purpose of these Terms, wherever the context so requires, “User” or “You” or “Your”: means any person who accesses this Website or avails Service through this Website for the purpose of purchasing, using, hosting, publishing, sharing, transacting, displaying or uploading, viewing the Website of the Company. The term “We”, “Us”, “Our” “Seller” shall mean Flourish. This page explains the terms by which you may use our online products by purchasing from our website and/or and software linked with our shopping site provided on or in connection with Seller (collectively the “Service”). By accessing or using the Service, you agree that you have read, understood, and agree to be bound by these Terms of Use (the “Agreement”), whether or not you are a registered user of our Service.
Privacy Policy
By using this website and any other linked pages, features, content, software and any other services we offer from time to time in connection with any of the foregoing (collectively, the “Website”), you agree to the practices and policies set forth in this Privacy Policy, and you hereby acknowledge and consent to our collection, use, and sharing of your information as described in this Privacy Policy.
We do not knowingly collect or solicit personal information from anyone under the age of 13 or knowingly allow such persons to register for the Services (as that term is defined in our Terms of Use). If you are under 13, please do not attempt to register for the Services or send any information about yourself to us, including your name, address, telephone number, or email address. No one under age 13 may provide any personal information to us or on the Services. If we learn that we have collected personal information from a child under age 13 without verification of parental consent, we will delete that information as quickly as possible. If you believe that we might have any information from or about a child under 13, please contact us at admin@playingflames.com
Disclaimers
Playingflames is not and shall not be a party to or control in any manner any transaction between the Website’s Users;
All commercial/contractual terms are offered by and agreed to between the Users and sellers alone. The commercial/contractual terms include without limitation price, shipping costs, payment methods, payment terms, date, period and mode of delivery, warranties related to products and services and after sales services related to products and services. Playingflames does not have any control or does not determine or advise or in any way involve itself in the offering or acceptance of such commercial/contractual terms between the buyers and sellers;
All discounts, offers (including exchange offers) are by the seller/brand and not by the Company, unless expressly specified. Placement of an order on the Website is an offer to buy the product(s) in the order by the buyer to the seller and it shall not be construed as seller’s acceptance of buyer’s offer to buy the product(s) ordered. The seller retains the right to cancel any such order placed by the buyer, at its sole discretion and the buyer shall be intimated of the same by way of an email/SMS. Any transaction price paid by buyer in case of such cancellation by seller, shall be refunded to the buyer. Further, the seller may cancel an order wherein the quantities exceed the typical individual consumption. This applies both to the number of products ordered within a single order and the placing of several orders for the same product where the individual orders comprise a quantity that exceeds the typical individual consumption. What comprises a typical individual’s consumption quantity limit shall be based on various factors and at the sole discretion of the seller and may vary from individual to individual;
Company does not make any representation or warranty as to specifics (such as quality, value, saleability, etc) of the products or services proposed to be sold or offered to be sold or purchased on the Website;
